Terms & Conditions

Welcome to TrackerStay! These Terms and Conditions govern your use of our website and services. By accessing or using TrackerStay, you agree to comply with and be bound by these terms. If you do not agree to these terms, please do not use our services.

1. Eligibility: By using our services, you represent that you are at least 18 years old and have the legal capacity to enter into these terms.

2. Account Creation: You may need to create an account to access certain features of our services. You agree to provide accurate and complete information during the registration process and to keep your account information up-to-date.

3. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

1. Prohibited Activities: You agree not to engage in any of the following prohibited activities:

* Violating any applicable laws or regulations.

* Interfering with or disrupting the operation of our services.

* Attempting to gain unauthorized access to our systems or networks.

* Using our services for any unlawful or fraudulent purposes.

* Posting or transmitting any harmful or malicious content.

2. Content Ownership: You retain ownership of any content you upload or submit to our services. However, by providing content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content as necessary to provide our services.

1. Ownership: All content, trademarks, logos, and intellectual property associated with TrackerStay are owned by us or our licensors. You may not use our intellectual property without our prior written consent.

2. Restrictions: You agree not to reproduce, distribute, modify, or create derivative works based on our content without our express permission.

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using TrackerStay, you consent to our collection and use of your data as described in the Privacy Policy.

1. Disclaimer of Warranties: Our services are provided on an "as-is" and "as-available" basis. We make no warranties or representations regarding the accuracy, completeness, or reliability of our services.

2. Limitation of Liability: To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services.

You agree to indemnify and hold us harmless from any claims, damages, liabilities, and expenses (including legal fees) arising out of your use of our services, violation of these terms, or infringement of any third-party rights.

We reserve the right to terminate or suspend your account and access to our services at our discretion, without notice, for conduct that we believe violates these terms or is harmful to our interests or other users.

We may update these Terms and Conditions from time to time. Any changes will be effective upon posting the revised terms on our website. Your continued use of our services after the changes constitutes your acceptance of the new terms.

1. Refund Eligibility: Our subscription services are billed on a monthly basis. You are eligible for a refund if you cancel your subscription within the first 7 days of your initial payment. Refunds will not be provided for any cancellations made after the 7-day period.

2. Refund Process: To request a refund, please contact our support team at support@trackerstay.com with your account details and reason for cancellation. Once approved, refunds will be issued back to your original method of payment within 14 business days.

3. Non-Refundable Charges: Setup fees, onboarding services, and any additional services (e.g., custom integrations or training sessions) are non-refundable.

4. Upgrades and Downgrades: If you upgrade your package during a billing cycle, the new rate will apply at the beginning of the next billing cycle. No refunds will be issued for downgrades in the middle of a billing cycle, but your downgraded package will take effect in the next cycle.